OneService

27.5MB v6.4.3 Update Date：2025-12-14 Developer：Ministry of National Development (Singapore)

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OneService Application Screenshots

OneService AI Editor's Review

OneService simplifies municipal service requests. Report issues like potholes or faulty streetlights directly to your local council. Streamline communication and improve your community with this easy-to-use app.

Comprehensive Analysis

OneService is designed to simplify interactions with your local council. Users can easily report issues such as potholes, damaged infrastructure, or cleanliness concerns directly through the app. The app facilitates communication by allowing users to track the progress of their requests and receive updates from the council. While the effectiveness relies on the responsiveness of the local council, OneService offers a convenient and user-friendly platform for civic engagement and community improvement. Its intuitive interface makes reporting issues a breeze.

Key Advantages

Easy reporting of municipal issues
Direct communication with local council
Streamlined service request process

Areas for Improvement

Dependent on council responsiveness
May require location services to be enabled

The Description of OneService

Site Editorial Commentary：For neighbourhood needs

The OneService App is your go-to platform for easily submitting feedback and reporting municipal issues, anytime and anywhere, directly impacting and improving your neighborhood.

Enhance your living environment by reporting issues such as cleanliness problems, pest infestations, and maintenance needs for greenery and infrastructure through this user-friendly app. The OneService App intelligently directs your feedback to the appropriate Town Council or relevant authorities, including HDB, NEA, LTA, and NParks, eliminating the need for you to identify the responsible agency.

Download the OneService App and log in securely with your Singpass account to actively participate in enhancing your neighborhood today! Experience a seamless way to contribute to a better living environment for everyone.

KEY APP FEATURES:
Report a wide range of municipal issues in your neighborhood, including:
- Facilities maintenance in HDB estates
- Instances of illegal parking
- Cleanliness concerns
- Issues related to roads and footpaths
- Problems with Animals and birds
- Pest control requirements
- Smoking in prohibited areas
- And much more!

ABOUT ONESERVICE:
This application is a Smart Nation Initiative developed by the Municipal Services Office, dedicated to improving public services and citizen engagement. The Municipal Services Office collaborates with 17 Town Councils and 10 key government agencies:
- Building and Construction Authority (BCA)
- Housing and Development Board (HDB)
- Land Transport Authority (LTA)
- National Environment Agency (NEA)
- National Parks Board (NParks)
- People’s Association (PA)
- PUB, the National Water Agency
- Singapore Land Authority (SLA)
- Singapore Police Force (SPF)
- Urban Redevelopment Authority (URA)

FEEDBACK:
We value your feedback! You can submit comments and suggestions directly through the app.
If you encounter any issues accessing the OneService App, please contact us via email at [email protected].

TERMS OF USE AND PRIVACY:
By downloading the app, you agree to the OneService App's Terms of Use and Privacy Policy.
URL for Terms of Use:
https://go.gov.sg/osappterms
URL for Privacy Policy:
https://go.gov.sg/osappprivacystatement