ISL Light

The Description of ISL Light

Site Editorial Commentary：Pro Remote Desktop. Access & Control a Remote Computer from Your Android Device

ISL Light allows you to connect to any Windows, Mac, or Linux computer from your Android device, providing efficient technical assistance. Access computers even behind firewalls and remotely control the keyboard and mouse. Conversely, connect to a remote Android mobile device* to view its screen and gain full control from your computer running Windows, Mac, or Linux.

Remote Support:
- Provide efficient technical assistance over the Internet.
- Connect with clients using a unique session code. A valid ISL Online account is required to start a new session.
- Join an existing remote desktop session without needing an ISL Online account.
- chat with your client during the session for seamless communication.
- Send an email invitation with a direct link for a fast remote session start.
- Connect to an Android-powered mobile device* from your computer to troubleshoot problems, configure the device, or manage data.


Remote Access:
- Access remote computers, even unattended.
- Add access to your computer by installing the ISL AlwaysOn application and configuring remote access. A valid ISL Online account is required to access your remote computers.
- Share files on your computer using ISL AlwaysOn and access them from your Android phone or tablet without accessing the remote desktop. No need to upload files to the cloud for secure and direct access!
- Tick the "Remember the password" box for faster access to your remote computers.


Features (Remote Support & Access):
- Access remote desktops from your Android device, offering flexibility and mobility.
- Connect to remote computers even behind a firewall without complex configurations.
- View a remote screen with optimized clarity.
- Support for multiple monitors, enhancing productivity.
- Automatic screen resolution adjustment for optimal viewing experience.
- Choose between high speed and best quality desktop sharing based on your needs.
- Remotely control the keyboard and mouse for precise interaction.
- Use special keys such as Ctrl, Alt, Windows, and function keys.
- Send Ctrl+Alt+Del commands to a remote computer.
- Switch between left and right mouse clicks for ease of use.
- Reboot a remote computer and resume the session seamlessly.
- ISSC Turbo Desktop Sharing for enhanced performance.
- Secure remote desktop connection encrypted by symmetrical AES 256 Bit SSL for maximum security.


*Mobile Remote Support:
- View the screen of ANY Android mobile phone or tablet through automated real-time screenshot sharing.
- Live screen sharing is available for all Android devices running version 5.0 and up (using Android's MediaProjection API).
- Full remote control is available on Samsung devices running Android 4.2.2 or newer and all rooted Android devices.

Important notice for Samsung device users:
- "This app uses the Device Administrator permission."
- Samsung KNOX needs to be enabled to allow remote control of your Samsung mobile device. Administrative permission (BIND_DEVICE_ADMIN) will be used to enable Samsung KNOX, and it will only be used during the remote support session. You can revoke the administrative permission after the remote support session ends.
- If you do not enable Samsung KNOX, you can still share your screen using Android's MediaProjection API, but the remote user will not be able to control your mobile device during the support session.
- You can revoke administrative permission anytime in Android device settings (Settings->More->Security->Device Administrators).
- Make sure to revoke administrative permission before uninstalling this app.

Important notice for unattended access functionality:
Application uses USE_FULL_SCREEN_INTENT permission which is required to run the service which enables the users the use of the new core functionality - unattended access.
The permission is crucial for the intended functionality to operate and allow unattended remote access to the device.