BlackBerry Connect

The Description of BlackBerry Connect

Site Editorial Commentary：Enterprise instant messaging and presence app for mobile collaboration.

BlackBerry Connect™ is a robust enterprise instant messaging (IM) and presence application meticulously designed to enhance communication and foster seamless collaboration within organizations, all while ensuring the paramount protection of corporate data and upholding employee privacy.

BlackBerry Connect extends established corporate instant messaging platforms such as Microsoft Lync, OCS, and Sametime to a wide array of market-leading mobile devices. This is achieved without the complexities of requiring a vpn, creating firewall exceptions, or deploying servers in the DMZ, simplifying deployment and enhancing security.

It offers a comprehensive suite of features including instant messaging, real-time presence status, and efficient corporate directory lookup, all accessible through an intuitive and user-friendly interface. Streamline your team's communication and boost productivity with this secure and versatile application.

IMPORTANT note: The BlackBerry Connect application necessitates BlackBerry Connect Server v2.1 or later on the back-end. It is not compatible with earlier versions of BlackBerry Connect Server. Please get in touch with your IT administrator to obtain your username and access key.

End User Features:
• Maintain the privacy of personal contacts and instant messages.
• View colleagues’ real-time availability status through presence indicators.
• Choose the most appropriate communication method – instant message, email*, or a phone call.
• Receive timely message alerts and notifications, even when the application is running in the background.
• Quickly search the corporate directory to find contacts.
• Effectively manage multiple chats using the conversation view.
• Organize contacts by groups and favorites for easy access.
• Search through conversation history, even when Offline or in airplane mode.
• Set your presence status and personal message to indicate availability.
• Customize alert and away preferences to suit your needs.

IT Features:
• Protect corporate data both in transit and at rest with military-grade encryption protocols.
• Secure the corporate network by eliminating the need for firewall holes or servers in the DMZ.
• Configure granular security policies, including strong password requirements, to enforce compliance.
• Prevent data leakage by disabling cut/copy/paste functionalities and segregating work and personal contacts.
• Remotely lock or wipe corporate data while preserving personal information on the device.
• Detect and prevent jailbroken devices from connecting to the corporate network, mitigating security risks.
• Seamlessly integrates with other BlackBerry mobile collaboration solutions, providing a secure end-to-end business workflow.
• Implement IT-conTrolled disclaimers at the top of each new conversation (received or sent) to ensure compliance.
• Save instant message conversations to users’ Conversation History folder on Exchange for future access, management, retention, and deletion (requires Microsoft Lync 2010 or later).

Note: BlackBerry Connect supports Android™ devices running Android OS 6.0 (Marshmallow) or later.