Espace Client

The Description of Espace Client

Site Editorial Commentary：The Bouygues Telecom application, all-in-one and close to you.

The new Bouygues Telecom app, Espace Client, is an all-in-one solution designed for simpliCity and user proximity.

Whether you're a fixed-line, mobile, or both types of Bouygues Telecom customer, the app allows for quick and secure login using facial recognition or fingerprint authentication.

Monitor your data usage, access bills, and manage your plans and subscriptions effortlessly. All essential information is readily available at a glance, accessible with a single tap on your customizable home screen.

But the new Bouygues Telecom app offers even more:

- **Real-time Usage Tracking**
Whether you are at home, somewhere else in France, or abroad, the Bouygues Telecom app allows you to monitor your data consumption in real-time, from anywhere. This practical, mobile service enables you to add top-ups and options based on your usage needs.

- **Subscription & Plan Management**
Need to know the specifics of your plan or those of your family members? Visit the "My Lines" section to access detailed information about your offers.

- **Online Store**
Looking for a new subscription, a better-suited plan, new devices, or customized options? Our online store offers a wide and personalized selection.

- **Customized Support**
Through the new Bouygues Telecom app, get direct access to our support services and instant messaging. Lost your phone? Mobile Assistance is there to help. Need to manage, install, or troubleshoot your Bbox? My Bbox Assistant is there to guide you.

- **Permanent Access to Your Bills**
Download or view your invoices anywhere, anytime. If needed, you can also pay your latest bills directly through the app.

- **Optimized WiFi Management**
The "Manage my Bbox" section allows you to personalize your WiFi password and share it with others. Network control also allows you to more easily secure and control your children's internet access.

- **Geolocation of Your Bouygues Telecom Technician**
Have a scheduled appointment with a technician? With our geolocation service, you can track their arrival in real-time, be notified of delays, and rate the quality of the service directly from the app.